AI or artificial intelligence has dominated the tech news in the past couple of years. We are finding more and more ways to incorporate the technology into our daily lives, but that still doesn’t answer how AI will change your workplace. Here are some of the benefits of AI and how you can use it to help your business grow and thrive.
AI Can do Repetitive Tasks
Scheduling, rescheduling and confirming meetings and appointments is a huge time suck for your administrative staff, all of that can be replaced by tools who can perform these tasks fairly easily. Corporate meetings have always had an admin person on hand to take notes and later to transcribe and share them amongst the group, that again is another task AI can handle.
Chatbots are one of the most widely used aspects of AI, in fact you have probably interacted with one already. Chatbots are used to help companies with customer support and making purchases. ManyChat among others have bots that can help answer common questions that customers may have. Thousands of staff and man hours are spent on customer support each year and this can help reduce wait times and cut costs. Here is a chatbot in action.
There have been numerous financial institutions and retail companies that have been hacked in recent years, it is a genuine threat to our financial systems. Banks and other institutions have been using AI technology to find security flaws and help protect your data.
The hiring and managing of staff, especially in a large organization is both expensive and frustrating. If you have a large number of applicant then sifting through them to find qualified candidates can be like trying to find a needle in a haystack. AI can help remove some of this stress from hiring managers in the following ways.
- Matching the right candidates to open positions by looking at credentials and the qualities that employers are looking for.
- Scheduling interviews when a suitable candidate is found.
Will Your Position be Replaced?
There are many people who are fearful of losing their positions to automation, and many tasks are shifting to automation. AI really only handles tasks that are repetitive and help with productivity they can’t do everything. A human is still more creative and action oriented, the presence of AI allows workers to focus on other tasks rather than basic tasks.